Hello Folks! Welcome to Simond Store.

Cancellation & Return Policy

 Simond Store offers Hassel Free Returns Policy with 100% MoneyBack Guarantee*.

To return a product, Simond Store allows an initial period of 30 days from the date of delivery in all the following cases:

        Significantly different from the description given (wrong size, colour, quality or material related issues)

To be eligible to return a product, following conditions must be satisfied:

        Product must be in its original condition & packaging, unused, unaltered, and unsoiled.

To return a product, you can raise a return request by writing to our Customer Support Desk 'support@simondstore.com' by providing the following details:

        1. Order ID
        2. Registered Name
        3. Registered Email
        4. Registered Phone
        5. Billing Address
        6. Shipping Address
        7. Shipment Details (Carrier & Tracking Details)

Post receiving your return request Customer Support may ask you to submit images of the product to verify and confirm your return request and they will inform you about the return shipment process if your return request is accepted. Please ensure that product is returned in unused and original condition in order to be eligible for refund. Also Include all labels, original packing and invoice along with the product being returned.

*Please note that the cost of return shipping is to be borne by buyer. Also note that shipping cost paid while placing an order is also not refundable.

To know more about refund, please go through our Refund Policy.